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Ascender's COVID-19 Response

At Ascender, health and safety matter. here's our response to COVID-19.

Last updated: August 4, 2021

At Ascender, we take the health and safety of our immediate and wider communities seriously.  

Throughout the COVID-19 pandemic, our team has worked hard to provide a safe and sanitized environment for our members to get things done, all within the confines of state, county, and federal health guidelines.

As we move into a “post-vaccination era,” we have taken these same guidelines and member feedback into consideration while putting together our newest set of protocols for our space.

If you have any questions or concerns about Ascender’s COVID-19 response or current guidelines, please reach out.


Prospective members have the option to tour Ascender virtually or in person. If you are interested in learning about our Ascender community, available memberships, and resources for entrepreneurs, please click the appropriate link below to book an appointment:

Space access

Ascender remains open to members 24/7, so individual members and teams can schedule the in-person hours that work best for them.

As of June 2021, we are limiting our capacity to 75% in confined spaces, such as conference rooms.

We encourage everyone who is able to get vaccinated against COVID-19. For the latest news on the vaccine roll-out, visit the Allegheny County Health Department website.

For privacy reasons, we do not and will not require Ascender members to get the vaccine or ask them to inform us of their vaccination status. Individuals are welcome to disclose their own vaccination status to others if they choose.

Ascender is following current CDC guidance regarding masking, which means communities with High or Substantial COVID-19 transmission rates are subject to masking indoors, regardless of vaccination status. Please check the CDC website for the latest news on transmission rates and pay attention to posted signage at Ascender. If you do not have a mask, we can provide one for you.


Members are welcome to invite guests to the space for meetings or other collaborative in-person work. Ascender is following current CDC guidance regarding masking for all members and guests.

Ascender uses a thermal temperature scanning system as a way to check for fevers before members or guests enter the space. All guests and members should follow the instructions on posted signage to have their temperature scanned before entering the workspace. If the system indicates that you have a fever, we ask that you return home and come back to the space only after all signs of fever have abated.

Cleaning and health practices

In addition to regular professional cleaning, all high-touch surfaces in the Ascender space are sanitized consistently with a CDC-approved cleaner during peak office hours.

We are providing both disposable and reusable dishware and utensils in our kitchen so that members and guests can choose the option that feels right for them.

We encourage everyone in the space to follow official guidelines for personal hygiene, including utilizing the provided all-purpose surface cleaners and hand sanitizer, regularly washing hands for at least 20 seconds, and staying home if you or any member of your household is experiencing flu-like symptoms.

We are up-to-date on state guidance regarding required measures should there be an outbreak amongst our staff or our membership and are prepared with a plan to enact those measures if necessary.

community support

Entrepreneurial support has always been at the heart of Ascender’s mission. We have worked closely with the small business owners and entrepreneurs in our community to understand their needs and direct them towards resources while continuing to facilitate a vibrant calendar of virtual programming, including social activities and guest speakers.

We will continue to compile resources for all of Pittsburgh’s entrepreneurship community on our website and invite anyone who could benefit to look at our list of resources or get in touch. 

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